Brett Carlini

"I was given several State Farm offices to call by my parents who already had insurance with State Farm. After dealing with my own car insurance and their lack of information regarding homeowners insurance, I called Brett’s office. Nicole took my call and immediately had all the answers to my questions! She wasn’t pushy like most try to be when they sense you not knowing what to do- rather, she gave me all the info I needed to know and broke it down to me as best as possible! She was able to not only give me the info I needed for my homeowners insurance but made the bundling process super easy! She was amazing with communicating and following up! I appreciated the time she took as well as getting me all documents ready to go! Thank you Brett for the fantastic team!!!"

"Jim was very personable and patient. He took time to show us on the monitor and also explain our options. He gave us great advice for our needs for both car and homeowner insurance. We would highly recommend his expertise. We plan to continue to meet with him yearly in the State Farm office. Thank you Jim! We appreciated your time."

"Estefanie Vargas was amazing to work with. She was able to save me over $1500 a year with my auto and home owners insurance. I thought I had a good deal before talking to her...boy was I wrong. She was extremely professional and made this the easiest process for me to switch. I highly recommend you talk to Estefanie!!!"

"The absoulte most rude staff member I have ever encountered. Alexa was so unprofessional, rude, and to be honest I will never do business again with State Farm from my experience with her. You guys have lost business from myself and I will be sure family friends co workers will know the way this lady treats customers."

"I recently switched to State Farm and was an unfortunately sideswiped on my way home. This was the first accident I’ve ever been in and all I can say is thank goodness no one was injured and truly thankful I have Brett’s agency on my side. Definitely some anxiety built up but State Farm and Brett have been there to see this through and have made this process as pleasant as it could be. Thanks again."

"It’s with very mixed feelings that I write this review. Let me start by saying that I had multiple life insurance policies with State Farm for almost 20 years. My previous agent always provided me with amazing customer service and my relationship with her progressed to more of a friendship. I was saddened when she left the business and moved out of state. I then transferred my policies to a friend of a friend at an agency in Parker. They more than mishandled my business and made no attempt develop any personal relationship. Through their error my life insurance was cancelled. I then went to Bret’s office to try and save my 20 year life policy. Working with Jim Little there, I was initially told my policy could be reinstated. After shelling out many hundreds of dollars and take his word for it, I felt some comfort thinking everything had been settled and I had just had one bad experience with one bad agent. Well, I ended being denied for the reinstatement of my 20 year life policy because of “my prescription history”. I have asthma and have a daily inhaler. That is my prescription history. I found this out the day before I was due to have major surgery. As a single parent of four children, this caused an enormous amount of distress during an already stressful time.... State Farm then was supposed to refund my money and the subsequent money that was due to me because I cancelled all of business with them. They then issued checks for incorrect amounts, reissued different checks, and ultimately put a stop payment on one of the many checks that was due back to me, causing a disaster in my personal checking account. As I sit now, 2 months later, I am still missing almost $400 from State Farm and just today actually received a bill.... A bill for policies that were either cancelled by me or not reinstated by them. Seriously? I am not sure in my 45 years if I have ever been witness to such an utter debacle and mismanagement as my experience with corporate State Farm has been. So would I recommend State Farm? NEVER! Not in a million years. My 20 year loyalty obviously meant nothing to this company and their multiple layers of corporate mismanagement is laughable at best. HOWEVER, I did receive exceptional service from Jim. He worked very hard trying to fix my issue, placing multiple calls to me and the corporate office. He was prompt, responsive, and pleasant even when I was so infuriated it was impossible for me to return that favor. So I would say this, if you are decided to go with State Farm, then this is an agency to work with and Jim will be good to you. I would recommend HIM without a doubt. If you are searching for an insurance company in general, I highly suggest you take your business elsewhere."

""Like a good neighbor-State Farm was there!" Due to a series of unfortunate events, my car was in the shop for two days with a simple tire replacement. Yes, that seems ridiculous, but true. Being new to Colorado with no family could have left me stranded or paying out of pocket to get to school and home as a single mom, tight budgeted teacher. However, Brett Carlini's office stepped up as a good neighbor and went the extra mile, and shuffled me to and from work starting at 6:45am and after 5:00pm to work, to the shop, to home, to work, and back to the shop the next day to get my car. What other insurance carrier would do that? Thank you Brett and staff for being my good neighbor-I don't know what I would have done without you! You rock!"

"Brett has been my agent for many years, and I couldn't ask for a better agent. He is always available to answer any questions I have. He always has a professional and kind disposition. His staff is excellent - Jim Little is extremely knowledgeable and so helpful. A great office all-around!!"

"I have been with this branch since I was 16 or 17. That's about 11 to 12 years and my parents have been with them for that plus many many more. They really have worked with me as I missed many payments, jumped from vehicle to vehicle, and all accidents rather they were my fault or not. I would definitely recommend them!"

"I have been with state farm and this particular agent for almost 7 years now. My family has also been with this agent longer than that. This office terminated my policy because I started a new job and missed a payment. If an insurance agent can't work with me about a payment, I can not count on them to be there for me in case of an accident. Good riddance I say."

"Brett has been my agent for the past 13 years starting from when I was learning how to drive to now as an adult that has had many policies under him. I love the customer service I continue to receive. Their customer service is amazing to the point that I now live in Brighton, CO (super far from their office), yet I still only utilize them for my insurance needs. Thank you to that entire team for always caring for me and my family!"